You are always welcome to contact us with questions:
TranquiliT
1820 T Street, NW Suite 2
Washington DC 20009
e-mail: info@TranquiliT.com
Attn: Customer Service

Orders:
All orders must be placed directly through our website at www.TranquiliT.com. Please refer to http://www.tranquilit.com/find-store.aspx for the nearest retailer who carries our line.

Inquires:
All inquires may be emailed to info@TranquiliT.com. All customer service questions and concerns may be emailed to service@TranquiliT.com.

This Season's Look Book

Payments:
We accept Visa or Master Card.

Gift certificates:
Surprise your tranquility-lover with a pre-paid online shopping coupon. To order, email service@TranquiliT.com.

Returns:
TranquiiT guarantees your tranquility. If for any reason you are not satisfied with your purchase, please contact service@TranquiliT.com for a Return Authorization code and a mailing address for your return. Please provide the your name, date of purchase, invoice number, item, and quantity of the product that you wish to return. A refund will be issued once we receive the item. TranquiilT is not responsible for loss, damage, or stolen items during the return shipping process.

Please note the following points for your returns:

1. Customer service must be contacted within 5 days of date of receipt of your products for a refund, credit, or exchange minus shipping and handling charges. The item must arrive within 20 days from the issue of the Return Authorization code.
2. We only accept the return of any unwashed, unworn or defective merchandise with tags still attached and the original receipt.
3. Items purchased online CANNOT be returned to Tranquil Space yoga studios.
4. Please note that ALL DISCOUNTED SALES ARE FINAL and we do not accept returns or exchanges on them.
5. TranquiliT will not offer price adjustments for items that go on sale shortly after your purchase of the item at full price. Also discount codes cannot be retroactively issued for a orders that have already been processed. Please subscribe to our mailing list to get the latest scoop on discounts and sales: http://visitor.constantcontact.com/email.jsp?m=1101452480515&p=oi

Shipping:
TranquiliT will do our best to ensure a prompt order fulfillment. We will notify you of any delays in shipping over 7 days and of backordered merchandise from your order with an approximate shipping time frame. We ship via UPS or USPS.

Shipping Charges are:
up to $25 ----- $6.95
upto $49.99 ------ $7.95
upto $74.99 ------ $8.95
upto $99.99 ------- $9.95
upto $249.99 ------ $12.95
over $249.99 -----$6.95

Expedited shipping is an additional $9.95

Please note that taxes, customs, and duties for international orders are the responsibility of the customer.

Sizing:
Our sizes run as follows: (2-4) Small/Superb, (6-8) Medium/Marvelous, (10-12) Large/Lovely.

Fabrics:
Our luxurious eco-friendly and sustainable bamboo and organic cotton garments are machine washable in cold. Tumble dry low or dry flat for extra long enjoyment.

Tranquility Touch:
Inside each TranquiliT-shipped package, we include a lavender-filled sachet, a writing pen made from recycled tires, and inspiring ideas.